Call to Order

Representatives:

Cynde Soto, Chair
Wally Shidler, Vice Chair
Josue Barrios
George Bass
Jo Ann Eros-Delgado
Lillie Dobson
Cheri Kelley

Officers:

Jon Hillmer, Director
David Hershenson, Community Relations Manager
Suzanne Handler, Council Secretary

1. Pledge of Allegiance
2. Roll Call
3. APPROVE Minutes from December 9, 2010 meeting
4. Public Comment
5. RECEIVE Director's Report, Jon Hillmer

• Performance Report
• System-wide Road Calls
• Revenue Hour Trends for Bus and Rail
• Metro Board Actions in December
• Line rides on proposed service changes

6. REVIEW Bylaws for Service Councils, Jon Hillmer, Director of Service Councils
7. RECEIVE Customer Satisfaction Survey input, Jeff Boberg, Transportation Planning Manager IV
8. Chair and Council Member Comments

Consideration of items not on the posted agenda, including: items to be presented and (if requested) referred to staff; items to be placed on the agenda for action at a future meeting of the Council; and/or items requiring immediate action because of an emergency situation or where the need to take immediate action came to the attention of the Council subsequent to the posting of the agenda.

ADJOURNMENT