Call to Order

Representatives:

Richard Arvizu, Chair
Brad Rosenheim, Vice Chair
Gary Bric Michael Cano
Jesus R. Ochoa
Kymberleigh Richards
Donald Weissman

Officers:

Jon Hillmer, Director
Wilbur Babb, Communications Manager
Suzanne Handler, Council Secretary

1. Pledge of Allegiance
2. APPROVE Minutes for December 1, 2010 meeting
3. Chairs Remarks
4. Public Comment
5. RECEIVE Director’s Report, Jon Hillmer

• Performance Report
• System-wide Road Calls
• Ridership Trends for Orange Line
• Revenue Hour Trends for Bus and Rail
• Metro Board Actions in December
• Line Rides on Proposed Service Changes

6. REVIEW Bylaws for Service Councils, Jon Hillmer, Director of Service Councils
7. RECEIVE Customer Satisfaction Survey Input, Jeff Boberg, Transportation Planning Manager IV
8. Chair and Council Member Comments

Consideration of items not on the posted agenda, including: items to be presented and (if requested) referred to staff; items to be placed on the agenda for action at a future meeting of the Council; and/or items requiring immediate action because of an emergency situation or where the need to take immediate action came to the attention of the Council subsequent to the posting of the agenda.

ADJOURNMENT