Call to Order

Representatives:

Catherine Bator, Chair
Joe Stitcher, Vice Chair
Peter Capone-Newton
Art Ida
Jeffrey Jacobberger
Elliott Petty
Glenn Rosten
Jerard Wright

Officers:

Jon Hillmer, Director
Jody Litvak, Communications Manager
Suzanne Handler, Council Secretary

1. APPROVE Minutes for December 8, 2010 meeting
2. Public Comment
3. RECEIVE Director's Report, Jon Hillmer

• Performance Report
• System-wide Road Calls
• 720 Load Factor
• Revenue Hour Trends for Bus and Rail
• Metro Board Actions in December
• Line Rides on Proposed Service Changes

4. REVIEW Bylaws for Service Councils, Jon Hillmer, Director of Service Councils
5. RECEIVE Customer Satisfaction Survey input, Jeff Boberg, Transportation Planning Manager IV
   
6. UPDATE venue change of Westside/Central Service Council, Chair Catherine Bator
7. Council Members and Chair comments

Consideration of items not on the posted agenda, including: items to be presented and (if requested) referred to staff; items to be placed on the agenda for action at a future meeting of the Council; and/or items requiring immediate action because of an emergency situation or where the need to take immediate action came to the attention of the Council subsequent to the posting of the agenda.

ADJOURNMENT