Monday, January 9, 2012 5:00pm – 6:30pm

Agenda

SAN GABRIEL VALLEY SERVICE COUNCIL
El Monte City Hall East Council Chambers 11333 Valley Blvd. El Monte, CA 91731
Call to Order
Council Members: Rosie Vasquez, Chair Steven Ly, Vice Chair
Roger Chandler Harry Baldwin Alex Gonzalez Bruce Heard Dave Spence Officers: Jon Hillmer, Director, Regional Councils David Hershenson, Comm. Rel. Mgr Michele Chau, Board Secretary Henry Gonzalez, Council Comm. Rel. Mgr. Suzanne Handler, Council Secretary

PLEASE TURN OFF CELL PHONES OR PUT THEM ON VIBRATE

PLEDGE of Allegiance

ROLL Call

APPROVE minutes from December 12, 2011

PUBLIC COMMENT

5. RECEIVE report on Public Hearing Guidelines and Title VI, Dan Levy, Director

Civil Rights Program Compliance

6. UPDATE on status of El Monte Division, and Express Lanes Construction, Timothy Lindholm,

Director of Capital Projects

7. RECEIVE Director’s report, Jon Hillmer, Director

Performance Report

Service Quality Compliance Report

Exposition Update

Customer Complaint breakdown

Meet and Confer January 17, 2012

10. Chair and Council Member Comments

Consideration of items not on the posted agenda, including: items to be presented and (if requested) referred to staff; items to be placed on the agenda for action at a future meeting of the Council; and/or items requiring immediate action because of an emergency situation or where the need to take immediate action came to the attention of the Council subsequent to the posting of the agenda.

ADJOURNMENT